Whilte the Better Business Bureau is just a non-profit proection group for it's paying members (more on that later) Read Bonneville & Son Douch Bags complaints.
Having filed a complaint with these assholes once all the douche bags had to do was write a lteer to the BBB explaingin their side and the case was closed. What complete and utter bullshit.
Here's the latest on these anal fissures:
BBB Reliability Report forBonneville & Son, Inc.
A BBB Accredited business since 05/23/1985.
BBB Rating Accredited Satisfactory -WHAT A JOKE
BBB Accreditation
This company has been a BBB Accredited business since May 1985 (LIKE THIS MATTERS).This means BBB has determined that the business meets BBB accreditation standards ( WHICH MEANS NO STANDARDS), which include a commitment to make a good faith effort to resolve any consumer complaints(YOU'VE GOT TO BE JOKING). BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public - SERVICES SUCH AS ALWAYS SIDING WITH THE BBB ACCREDITED BUSINESS IN THIS CASE THESE ASSHOLES.BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB,(THAT'S FOR SURE) or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.(TTHESE ARE THE SMART ONES)
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Business Contact and Profile
Name:
Bonneville & Son, Inc.
Phone:
(603) 624-9280
Address:
625 Hooksett Road
Manchester, NH 03104
Yahoo Map
Website:
www.bonnevilleandson.com
Original Business Start Date:
January 1946
Local Start Date:
January 1958
Principal:
Ed Bonneville, President - KING DOUCHE BAG
Customer Contact:
Ed Bonneville, President - (603) 624-9280
Email Address:
Employees:
150
TOB Classification:
Auto Dealers-New Cars
BBB Accreditation:
This organization is a BBB Accredited business.
Additional DBA Names:
Bonneville AMC, Jeep, Renault, DodgeBonneville Kia & Used Car
Additional Locations and Phone Numbers
Additional Addresses
337 Hooksett Rd.Manchester, NH 03104
Additional Phone Numbers
Tel: (800) 640-9280Tel: (603) 624-9280
Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 12 complaints about this company in the last 36 months, our standard reporting period. Of the total of 12 complaints closed in 36 months, 1 was closed in the last year.
Billing or Collection Issues
BBB Definition:Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Administratively Closed
BBB Definition:Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
1 -
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Sales Practice Issues
BBB Definition:Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
Administratively Closed
BBB Definition:Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
1 -
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
2 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Repair Issues
BBB Definition:Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship.
Administratively Closed
BBB Definition:Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
2 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Service Issues
BBB Definition:Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:Resolved - The company resolved the complaint issues.
Company resolved
BBB Definition:resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB.
Administratively Closed
BBB Definition:Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
1 -
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Customer Service Issues
BBB Definition:Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:Resolved - The company resolved the complaint issues.
2 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Guarantee or Warranty Issues
BBB Definition:Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Administratively Closed
BBB Definition:Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
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Industry Tips
Car, Tips on Buying a New
When buying a new car, you should check with the Highway Loss Data Institute in Arlington, Virginia to see what the accident history is with other cars holding the same make and model asthe one you are considering purchasing. The ratings are based on the frequency of medical claims filed. DO YOUR HOMEWORK BEFORE BUYING!! Ask friends about their experieces with local dealerships. Call your local BBB to obtain history & complaint information on the dealership. Consider a car buying service whereby you tell them what type of vehicle you are considering and they do the negotiating with car dealers for you. Use updated pricing lists from various sources and write down the dealer's cost and list price. Look up the destination charges for the car and include this in both the dealer's cost and the list price, since there is no markup. Now, compare the dealer's cost and the list price for the car; the difference is your negotiating room. TIPS TO REMEMBER: Decide how much money you can spend and what type of car best suits your needs. Research the various models to determine those that are the safest, most reliable, and otherwise suitable. Narrow your choices to several cars. Do not make the mistake of having your heart set on one car - it may reduce your bargaining power. Get a firm quote, in WRITING, from the dealer. Shop around at several dealerships and check out their reliability with your local BBB. Shop around for financing and service contracts and compare the terms carefully. Test drive the car before purchasing it. Read and understand the contract thoroughly before signing. Inspect your new car carefully before driving off the lot. Make sure you have the owner's manual, warranty forms, and all legal documents. Check the Vehicle Identification Number on the car to ensure it matches the one on the contract.
Thursday, September 25, 2008
Monday, September 22, 2008
All Things Douche Bag About Bonneville & Son
Let me start by saying if you've found this blog then you are probably one of the thousands of pissed off customers who, like me, have had the great misfortune of buying or servicing a vehicle through these assholes. I will be posting often and hope you and others like you will do the same. Word needs to spread about what douche bags these guys are and how very important it is to take you business elsewhere.
The goal with this blog is to create better consumer awareness and provide peer to peer advice and support while in the market for a car/truck/suv or servicing of them. My personal experience with these ass clowns will be posted shortly. Along with my own pitiful story I will be posting all things Bonneville & Son. Please do the same as the more information we can get out there about them the better off consumers will be.
God bless all except Bonneville.
The goal with this blog is to create better consumer awareness and provide peer to peer advice and support while in the market for a car/truck/suv or servicing of them. My personal experience with these ass clowns will be posted shortly. Along with my own pitiful story I will be posting all things Bonneville & Son. Please do the same as the more information we can get out there about them the better off consumers will be.
God bless all except Bonneville.
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